Talent Attraction and Retention
Talent Management
"Talent" has always been a critical factor in the arena of corporate competition. In the face of an ever-changing market and mounting challenges, businesses have to be able to respond promptly and operate in accordance with its organizational strategies and development in order to attract suitable talents. ChipMOS has actively kept up with the latest trends in human resources so that it is always in a position to adjust its strategies whenever necessary in order to maintain abundant human resource capitals for the organization. Due to the slow growth of the global semi-conductor industry in 2022, the demand for human resources from the sector has also gradually waned. And as such, ChipMOS has promptly reviewed its manpower and adjusted its recruitment strategy to limit hiring to crucial positions so as to accommodate the need for talents in future deployments.
In preparation for long-term human resource capital, the Company continues to offer a variety of recruitment channels, including job bank, ChipMOS website, employment service center, employee recommendations, R&D Substitute Military Service and so forth. By actively building connections with high performing individuals from all industries, we can better focus our recruitment efforts to find suitable talents.
Cultivation in Campus and Recruitment for Young Students
ChipMOS has always been committed to academic research and technological innovation in the field of semiconductor packaging and testing over the years. By insisting on our primary intention of cultivating outstanding talent, with the exchange of academic technologies and industrial practice, students experience the real workplace before entering the society so that they could better understand relevant trends in the sector while vindicating to what they've learned in school, thereby enhancing their competitiveness in the workplace and giving them greater room to pursue their dreams. Furthermore, it promotes the concept of corporate culture and job vacancies, and encouraged young students to accept the embrace of the semiconductor industry.
Beginning in 2013, ChipMOS has embarked on a continuous collaboration with the Mechanical Engineering Department at Chung Yuan Christian University, focusing on a semiconductor program. This partnership was further expanded in 2022 to include Southern Taiwan University of Science and Technology and Kun Shan University. By bringing in lecturers from the industry to teach in these institutions, ChipMOS is providing the younger generation with valuable exposure to the semiconductor industry from a technical standpoint. This initiative aligns with their commitment to fostering industry-academia collaborations and upholding social responsibility. In particular, the Southern Taiwan University of Science and Technology, equipped with machines donated by ChipMOS, offers a comprehensive and rich curriculum. In addition to offering classes on professional theory, they have also designed practical courses on machine operation. With the guidance of industry experts, students have the opportunity to operate these machines themselves. We have also arranged field visits for students at ChipMOS’ facilities to allow them to actually see the operations at our production lines and the company environment. Such exposure helps students to smooth out the transition from school to employment and provide opportunities for them to apply the knowledge they have learned.
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Promoting Job Opportunities for the Disabled
ChipMOS is committed to creating a diverse and friendly workplace. To promote the employment of people with disabilities, we continue to work with associations for the blind and the deaf to hire employees with visual and hearing disabilities. The moderate-to-severe-weighted number of the employees with disabilities hired in 2023 was 56, occupying 1.04% of the total employees, and this exceeded the percentage of employees with physical or mental disabilities required by the government. 35.71% of the employees with disabilities at ChipMOS came from our collaboration with disadvantaged minority groups. In fact, the Company endeavored to promote relevant assistive measures for improved accessibility for our hearing-impaired employees, including communication aids for them to adapt to the workplace successfully; their jobs are also appropriately adjusted depending on their learning progress; meanwhile, visually impaired massage therapists are employed in the plants to provide services. The guide dogs are permitted to enter the plants to accompany them to work and assist the visually impaired to walk safely. We will continue to provide and manage our diverse employment channels, for providing suitable job positions for the disabled, and create a barrier-free and friendly working environment.
Invigorating the Organization and Inspiring Employees
The continuous growth and sustainable operation of an enterprise rely on the efforts and contributions of all employees. In addition to providing a quality work environment and comprehensive education and training, we enhance employee benefits and implement the employee stock ownership trust plan to encourage employees to hold the Company's shares continuously and share the Company's operating results. It is hoped that a sound company system and a welfare mechanism can enhance employees' willingness to stay and establish a closer partnership with the Company.
In order to facilitate better flow and transfer of internal talents so that our employees may benefit from more opportunities of development, the Company has worked tirelessly to create a sound internal job transfer system along with ensuring internal job vacancy information transparency. Apart from ensuring suitable positions for employees of corresponding talents and broadening their career horizons, these measures also help to tap into the potentials of our employees and invigorate the whole organization. In 2023, we continued to provide internal transfer opportunities to encourage employees to transfer to and challenge new positions. In addition to cultivating diverse professional skills, this can enhance personal vision and bring new ideas to the organization. In 2023, our success rate for internal transfer coordination came to 44.35%.
ChipMOS values and cherishes every talent, and regularly reviews and enhances the talent retention measures. In the face of fierce competition in the semiconductor industry, ChipMOS has continued to grow steadily and provided a good working environment and competitiveness. In 2023, the average monthly employee turnover rate was 0.94%, which was slightly lower than that in 2022. For the resigned employees, the line manager and the HR department conducted resignation interviews to understand the reasons of the resignation, provide assistance as much as possible or adjust their job descriptions while offering internal job transfer opportunities in a timely manner. In addition, we continue to optimize the talent database system, which not only facilitates data analysis of manpower data but also makes it easier to record the expertise or special skills of the employees. We source suitable potential talents from our talent pool and customize employee training plans to meet the talent needs of the organization in time.